The Absolute Wrong Way to Respond to Negative Comments

by Lisa Gerber
It’s hard to avoid it in business: You can’t please everyone and you will likely disappoint someone who wants the world to know about it. While it’s never fun, it’s not the end of the world. In fact, you should be thankful for negative reviews because they give you an opportunity to address the issue. There are many ways to respond and we’ll get to some of them.Read the full article