TfL and social media: saving people from locked toilets

by Ben Davis
Is social media a boon or a pain for transport providers? Lucy Whitehead of TfL spoke at Hootsuite’s premier Connect event in London. For those not as London-centric as I, TfL is Transport for London, and it controls pretty much all transport in London (funnily enough). In fact, Lucy said that the only way TfL couldn’t impact on a journey across the English capital is if it ...Read the full article