The Anatomy of Hotel Personalization That Gets Greater Conversions

by Aileen Hoang
New expectations and greater demands from travelers are becoming more prominent in the hospitality industry. In this day and age, travelers are increasingly becoming less satisfied with staying at a no-frills, basic hotel. In order to provide for today’s demanding travelers, hoteliers ought to ask themselves, “What value can I provide to guests that would entice them to stay at ...Read the full article