Facebook Product Design Director Julie Zhou: R.I.P., ‘Users’ And ‘Product Design’

by David Cohen
Facebook Product Design Director Julie Zhou advocated the death of "users" — the term, not the actual people on the social network — in favor of "people," as well as the demise of the term "product design," in a post on her blog. We need to stop calling people users. They're not just there to use our products; we're here to build things for them.Read the full article