Great Customer Experience & Active Social Presence Go Hand In Hand

by Darla Grant Braid
Dolphins by LaPrimaDonna There is a saying with regard to customer service which states that a satisfied customer will tell one or two of their friends about a positive experience, whereas a dissatisfied customer will tell everyone they know about something negative. Of course now, in an age where everyone can have an audible voice online, a dissatisfied customer has the abi ...Read the full article