Which hotel sites offer the best user experience?

by Graham Charlton
According to a survey, the answer is Premier Inn and Travelodge, the best-known budget hotel brands. Premier Inn narrowly nudged out its budget rival, with The Hilton a distant third. So what are these hotels doing right online? Or are the results merely a reflection of the popularity of these two brands? I've been looking at the survey results, as well as how the top ten ho ...Read the full article