The Sun on customer service and life behind the paywall

by Ben Davis
The Sun ducked behind a paywall in August 2013, so now feels like a good time to find out how it's all been going at Sun+ Beverley Mcintyre is Director of Member Services and Support at News UK. I was glad to catch up with her about customer service behind the paywall, as well as some other interesting aspects of the business, namely advertising and changes to the organisation as a whole.Read the full article