Help Me, Please: Where Marketing & Customer Service Collide

by Janae Derusso
Look at me! Look at me! Actually, when it comes to marketing, that doesn’t work anymore. Read on. Sitting in Jay Baer’s keynote at Pubcon a few weeks ago, we were reminded that most TV shows today would have been cancelled 15 years ago based on their current ratings. There are so many TV shows today, you just can’t get the ratings that used to be the minimal standard for airing.Read the full article