Jaeger’s head of ecommerce on customer experience & multichannel retail

by David Moth
At Demandware’s Xchange ‘14 conference I caught up with Jaeger’s head of ecommerce, Simon Spencelayh, to find out how the fashion retailer is improving the customer experience and its multichannel capabilities. It’s less than a year since Jaeger relaunched its online store for the second time in less than 12 months, and only around eight months since Spencelayh started his new role.Read the full article