Why White Glove Service Is No Longer Optional

by Randy Milanovic
Does your customer service set you apart from your competitors? That’s a trick question – I can almost promise you that it does, whether you want it to or not. This concept came to me via Jonathan Davids (of Influicity), who was discussing the topic along with Maria Poveromo and Kelly Blackman at Social Shake-Up in Atlanta during their breakout session: The Transformation of Cus ...Read the full article