15 quick tips for better client – and internal – communication

by Hillary Read
I looooove using email. I work with clients and colleagues in three time zones and five offices (not to mention a few remote offices), and it’s very easy to get in the habit of dropping an email rather than find a common time to pick up the phone with a busy colleague. But as we all know, emails don’t have the benefit of body language or tone of voice.Read the full article