Zen and the Art of Account Management

by Sean Marshall
You’re under siege. Barely 10 minutes into the workday, and four clients have emailed or called you with mission critical tasks to execute. There are only so many hours in the day….how will it all get done? What if you can’t do it? What if you rush and make a mistake? What if, what if…. In the immortal words of Douglas Adams: Don’t Panic.Read the full article