The tragedy of the last 10%

by Seth Godin
In a competitive market, if you do the work to lower your price by 10%, your market share grows. If you dig in deep, analyze, reengineer and make thoughtful changes, you can lower your price another 10%. This leads to an even bigger jump in market share. The third time (or maybe the fourth, or even before then), you only achieve a 10% savi ...Read the full article