Your Business Needs to Use Social Media for Customer Service

by Danielle Celmer
Your Business Needs to Use Social Media for Customer Service December 16, 2014 - Posted by Danielle Celmer to Social Media Social media allows customers to voice their opinions, both positive and negative regarding their experience with your business, and they expect engagement. “By 2014, organizations that refuse to communicate with customers by social media will face the ...Read the full article