REPORT: Most Questions Posted to Facebook Pages Remain Unanswered

by David Cohen
Facebook pages are answering more questions posted by users, but more than one-half of those queries are still left hanging, according to the latest research from social analytics provider Quintly. Quintly analyzed some 91,000 pages with more than 1,000 likes and examined a total of 18.6 million user-submitted questions, defining response rate as the number of questions ans ...Read the full article