An Emergency Response Social Media Checklist

It’s mid-January 2013 in the West Midlands, a metropolitan county in western central England. An extremely heavy snowfall has left 2.1 million daily commuters concerned about whether they can safely travel to and from home. They’re looking for trusted information, without delay. Network West Midlands (NWM) connects all public transport in the county, and includes Centro, an or ...Read the full article