Brands Not Using Social Media Create Communication Language Barriers with Customers

Have you ever tried to get somewhere in a car, on a bike or on foot and you find yourself constantly running run into roadblocks and detours? Chances are the roadblocks and detours made you feel quite frustrated. This is because there are barriers stopping you from getting to your destination of choice. Many brands are doing this same thing to their customers, audience and community today.Read the full article