The Art of Making Customers Happy on Social Media

by Kevan Lee
If you sell something online or if you run a business with an online presence—even if you’re just having a good time growing your personal brand—you’ll have the honor and the privilege of chatting directly with customers. 24 hours a day. 7 days a week. This always-on mentality can provide some challenges for small businesses. Conversations are happening constantly.Read the full article