Why The Customer is Not Always Right

by Randy Milanovic
I don’t know if whomever came up with the expression, “the customer is always right”, is more deserving of our scorn or pity. This misguided soul must have had a challenging time running their business, catering to every client's wish and whim. If you've ever lost sleep over a client service issue, you'll know exactly what I mean.Read the full article


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