How Bad Reviews Can Benefit Your Business

by Chris Irby
Bad reviews are an inevitable fact of life, like death, taxes, and fruit-flavored beer. No matter how scrupulous you are when conducting your business, you’re going to eventually run into a disgruntled customer who takes to the internet to air his grievances. It can be alarming and a bit disheartening when one of these bad reviews crops up, but I’m going to let you in on a little secret.Read the full article