The Importance of Saying Thank You

by Christine Landry
The Importance of Saying Thank You June 22, 2015 - Posted by Christine Landry to Business Matters Recently, I ordered a running armband. It arrived — with a thank you note for my purchase. It was the old-school kind of thank you, on heavy stock paper and in an envelope. It made me smile — and got me thinking about how far a simple “thank you” can go to improve customer relations.Read the full article