Deep-fried crystall ball: Seamless’s recent missteps pave the way for competitors

by Caroline Bottger
Seamless, once beloved by over 2 million customers nationwide, is swiftly becoming a case study of a brand brought down by iffy design decisions and tech snafus. Its desktop and mobile site redesign in May was declared a failure by users who had their credit card info and addresses deleted. The brand has been doing more social media damage control lately in lieu of its customa ...Read the full article

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