A Step-by-Step Guide to Responding to a Bad Yelp Review

by Jean Dion
Every company out there will deal with a negative review on a site like Yelp or TripAdvisor. As long as these sites stay active, and as long as people have wee little fingers to type with, negative reviews will pop up from time to time. That much is inevitable. But you know what else is inevitable? Owner brain freeze.Read the full article