How Your Customers are Using Digital Shopping Tools (And Why You Should Care)

by Sherice Jacob
In our ever-increasing efforts to build connections and foster relationships with our customers, there’s often an area of discussion that gets left out – the tools they use to facilitate the process. Whether it’s a mobile app, a social recommendation or “old-fashioned” printable coupons, today’s social shopping tools cut out a great deal of the customer interaction and engagement process.Read the full article