Case Study: Virginia Plumber Records Calls for Improved Customer Service

by Stephanie Miles
Merchant: All Plumbing Location: Arlington, Virginia Vendor: ReachLocal Bottom Line: Local merchants are willing to spend more when they work with vendors that offer full-service customer support and send regular account updates. Social media, search engines, and local review sites can all generate attention for a business in the home services industry, but when it comes t ...Read the full article