ROTE 076: Peter Shankman and Why Nice Companies Finish First

by Zac Johnson
As entrepreneurs and business experts, we are continually trying to find new and effective ways to deliver value to our audience and customers. While providing a service might seem easy enough, why are so many brands doing such a bad job at it? For instance, why is the process of booking a flight, getting to the airport and flying through the skies for a few hours such a pain? ...Read the full article