Online Reviews: Start Managing Them NOW!
Online reviews are getting more and more popular! People tend to trust people, not brands and merchants. They search for other people's opinions and experience to make buying decisions. Therefore it's crucial for your business to start monitoring and properly managing your online reviews now. A negative review is not too bad provided you can manage situation with care. Tolls are everywhere and you can only ignore them as long as it doesn't hurt your business. You may be losing customers and revenue just because you haven't replied to a couple of negative reviews out there. This video gives some examples and tips on why and how you should start managing your online review today!