The 12 Top Live Chat Software Solutions Reviewed for 2015

by Sherice Jacob
It has already been shown time and time again that live chat software increases conversion rates. But equally important is how intuitive it is for chat operators to use, and how responsive it is to both visitors and customers seeking more information or needing help with an order. A poorly designed, awkward and clunky chat screen is potentially worse than no live chat at all.Read the full article