Rebuttal: Community management extends far beyond social media

Sarah Judd Welch is the CEO/Head of Community Design of Loyal, a community development studio. Community management is more important than ever for brands. As digital tools and social media shifted communication from one-way broadcasts towards two-way conversation, humanized engagement has become the trump card for the most successful brands online.Read the full article

Host a Runner, Meet the World: Kenneth

Kenneth Williams, one of our World Runners and a host from Johannesburg, South Africa is coming to NYC to run the TCS New York City Marathon. His two favorite things are running and meeting new people. Will you be his host? To learn more about the Airbnb World Runners, visit our #RunAirbnb blog: