When NOT to Argue With Customers About Refunds (FS136)

by Chase Reeves
If you sell a product, digital or not, you are going to experience what this Fizzler experienced. She sells a digital training course. The course has a 30 day money back guarantee. That kind of return policy is pretty common in the digital course world. But what do you do if someone needs a refund past that return policy? What if it involves a moving personal story? What i ...Read the full article