One simple fix when customers aren’t recommending your business (plus 6 bonus tips to get more referrals)

For those of us providing some type of service for a living (and that’s 84% of businesses in the US), referrals can be the fuel that fires the engine of growth. The choice to become a customer is rooted in trust. When it comes to figuring out who we can rely on, most of us will place our business in the hands of someone recommended by a friend versus a complete stranger.Read the full article