Is the Humble Phone Call Actually the Killer App for Local Businesses?

There’s been a lot of commentary in recent years about the demise of voice and how much more millennials in particular prefer texting to talking on the phone. In 2015 alone, Forbes, Business Insider, and all published some version of the “millennials don’t like phone calls” story. And it’s not just millennials anymore: The Chicago Tribune ran an article this week title ...Read the full article