Training and the infinite return on investment

by Seth Godin
Training pays. Sometimes, it's easy to underestimate just how much it pays. Consider an employee who is going to work 2000 hours for you this year. It's not unusual for an organization to spend only 10 or 20 hours training this person--which means about 1% of their annual workload. How much training would it take for this person to be 10% better at her job? If you invest 10 ...Read the full article