Onward & Upward: Go Behind the Scenes of Priceline’s Social Media

Karianne Stinson heads social media for Priceline. Her role – part strategist, part crisis manager, and part travel ambassador – requires a clear vision plus a huge dose of patience. Stinson opens up about the challenges she faces day-to-day and the long-term course she’s setting for the company. CCO: You manage a very complex operation – one that includes customer service, pr ...Read the full article