Deconstructing urgent vs. important

by Seth Godin
A six-year-old who throws a tantrum and refuses to go to school is escalating into the urgent. Going to school every day is important. Mollifying an angry customer is urgent, building systems and promises that keep customers from getting angry is important. Killing the bugs in the kitchen is urgent, putting in weatherstripping to keep them out for the long haul is important ...Read the full article