On average, averages are stupid

by Seth Godin
"Across our 100 locations, sales on average are up 3% last month." This tells you exactly nothing. It turns out that ten of the outlets each saw their sales double, while most of the other ones are stagnating or even decreasing in sales. That's the insight. Averages almost always hide insights instead of exposing them. If the problem is interestin ...Read the full article