Customer Onboarding: Your Secret Sauce to Reducing SaaS Churn

Acquiring customers is a challenge for some SaaS companies. That’s why it’s so important to convert new sign ups into active users. The goal is to educate customers about your product’s value and encourage them to continue their recurring service plans. If not, your business may be at risk. A study revealed that a “1 percent difference in churn can have a 12 percent impact o ...Read the full article