Starbucks’ rewards program changes prompts complaints from fans

Hell hath no fury like a steamed Starbucks shopper. Beginning in April, the coffee chain is changing its loyalty program, making it harder for small spenders to score freebies and brewing outrage among its legion of fans. Right now, Starbucks rewards shoppers with a star for each purchase. After 30 purchases, they get to the coveted “gold” level, which includes frequent free ...Read the full article