7 Ways Local Merchants Can Foster Customer Loyalty

by Stephanie Miles
It’s time to move on from pricing games. If local merchants want to compete against national chains and e-commerce giants, they need to start focusing on the customer experience. According to a survey by Yodle, 96% of consumers think local businesses beat chains on personalized service, and 72% are willing to pay more at a local business for higher quality work or products.Read the full article