Why the Washington Post is building chatbots to deliver the news

When Microsoft’s Tay, the artificially intelligent bot, was taught to be a racist Holocaust-denier by the online masses, traditional publishers got a free lesson in what can go wrong with chatbots. Chatbots have intrigued digital and old-school publishers, who recognize a growing audience on messaging apps. But with temptation comes a whole new set of complexities.Read the full article