Take off your headphones: Agency offices go eerily quiet

by Shareen Pathak
The strangest thing about walking into an agency these days is that you can hear a pin drop. The confluence of open-floor plans, rampant headphone use, and a generation of phone-averse millennials has created a workplace where silence, not noise, is the new normal. Ironically, the library-like environments can be traced, in no small part, to agencies latching onto trendy ideas ...Read the full article