The New Standard of Social Customer Service is Here
Introducing new capabilities designed to deliver an incredible customer experience on the most demanding social and mobile channels, with scale and efficiency. Start serving your social customers today: http://www.conversocial.com
Conversocial - Facebook Messenger customer care
Start serving your social customers on Facebook Messenger. http://www.conversocial.com/facebook-messenger-customer-care
Customer Spotlight: How Travelex Serves their World Traveler Friends
Travelex, the global foreign exchange company and Conversocial customer, operates in two very different industry verticals, with two very different approaches needed. One being travel, where in-the-moment social service is a must. The other finance, where staying within the remits of the law is paramount. One lends itself to fast response times, the other slower more scripted responses. The end goal remains the same however, a social first approach to serving the social customer.