Facebook Chatbot Reviews Are In and They’re Not Good

by Jeff B. Copeland
Facebook Chatbot Reviews Are In and They’re Not Good April 19, 2016 - Posted by Jeff B. Copeland to News Last week, the social media giant announced big plans to enable businesses to conduct customer service through automatic messaging: “chatbots” that could carry on simple conversations, take orders or make appointments on Facebook’s Messenger app.Read the full article