Brand bullying and other things that need to change

In the future, chatbots will be at the center of customer service and every shoe department will have a ladder In the latest episode of The Marketing Companion podcast, Tom Webster and I reveal our wishlist of what we would like to see “more of” and “less of” on the web. Among the topics we explore: Brand skepticism and brand bullying — It seems like any time a company auth ...Read the full article

This Is Water - Full version-David Foster Wallace Commencement Speech

Commencement Speech to Kenyon College class of 2005 written by David Foster Wallace