Two months in: How the 1-800 Flowers Facebook bot is working out

When Mark Zuckerberg announced Facebook Messenger would open up to branded chatbots at the F8 conference in April, 1-800 Flowers’ was the example he used in his demo. “I love this one,” he said. “It’s pretty ironic: to order from 1-800-Flowers, you never have to call 1-800-Flowers again.” With the “chatbot gold rush” now in full swing, Facebook’s launch partner should be a go ...Read the full article

Mark Zuckerberg Demos Facebook Messenger Platform for Brands

Facebook CEO Mark Zuckerberg showed off how people can now order flowers from 1-800-Flowers "without having to call 1-800-Flowers" during the company's F8 conference in San Francisco on April 12, 2016.