To :) or not to :) How casual should your content be?

There’s no doubt that the internet has changed the rules of business communication and we’re seeing far more casual content produced by organisations. But how far can you go? Smiley faces in Tweets? Emojis instead of words in Instagram posts? Or perhaps creating personalised emojis especially for your brand? Let’s take a look: The rise of emojis The tiny images have made the m ...Read the full article