4 tactics you can use today to become a better listener

by Matt Umbro
I think we all can agree that it’s paramount to listen to our clients. They know their businesses the best and are crucial in helping us determine strategy and ongoing initiatives. However, I believe that many of us (myself included) don’t listen to our clients as much as we should. When I talk about listening to our clients, I’m not just speaking to the oral portion.Read the full article