Why Bots Are Becoming Brands' Best Friend

All over the Internet, bots are being heralded as the new apps. CNN, 1-800-FLOWERS, Hewlett-Packard, and The Wall Street Journal are among the marquee brands using bots to interact with customers. The hype is real. Bots are changing everything. With a bot, customers will be able to do everything they can do on a website or app.Read the full article