Graceful degradation

by Seth Godin
Stuff's going to break. Then what? Air conditioners, for example, gradually lose their charge. When they do, icing can occur. When that happens, the drain pans overflow and water seeps away. The smart builder, then, anticipates all this and has the pan connected to some sort of drain, as opposed to having it rot the beams or collapse a ceiling. Most failures aren't shocking surprises.Read the full article