Five Essential Reputation Management Tools

An instant is all it takes to threaten your business's sterling reputation online. You might have had an off day or the misfortune of dealing with an ornery customer, but it's almost inevitable that you'll come face to face with a negative online review at some point in your career. But, as Adrienne Weissman, CMO at G2 Crowd, recently pointed out, negative reviews aren't all bad.Read the full article